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How Do I Record My Screen on Windows 10 Not Working? Fix Guide

By ShotVu TeamMarch 3, 202410 min read

When Windows 10 screen recording stops working, it can be frustrating and disruptive to your workflow. This comprehensive troubleshooting guide addresses the most common recording problems and provides step-by-step solutions to get your screen recording working again.

Game Bar Not Opening or Responding

If Windows + G doesn't open Game Bar, check Settings > Gaming > Xbox Game Bar and ensure it's enabled. Restart Windows Explorer through Task Manager if Game Bar appears frozen. Some antivirus software blocks Game Bar – add exceptions for Xbox Game Bar in your security software settings.

Recording Button Grayed Out or Missing

Game Bar disables recording for desktop, File Explorer, and certain applications for security reasons. Try recording a different application like Notepad or Calculator to test functionality. Update Windows to the latest version as older builds may have Game Bar limitations.

Audio Recording Problems

Check Windows privacy settings under Settings > Privacy > Microphone and ensure Game Bar has permission. Verify audio devices are working in Sound settings and set correct default devices. Some applications block audio recording – test with different programs to isolate the issue.

Graphics Driver and Hardware Issues

Outdated graphics drivers commonly cause recording failures. Update drivers through Device Manager or download latest versions from manufacturer websites (NVIDIA, AMD, Intel). Disable hardware acceleration in problematic applications if recording produces black screens.

Storage and Performance Problems

Insufficient storage space prevents recording from starting or causes recordings to stop unexpectedly. Free up disk space and ensure the Videos/Captures folder has write permissions. Close unnecessary applications to free up system resources for recording.

Alternative Solutions When Game Bar Fails

When Windows 10 built-in recording consistently fails, browser-based solutions like ShotVu provide reliable alternatives. ShotVu bypasses many system-level issues and works independently of Windows recording features. This approach is especially useful in enterprise environments or with problematic hardware configurations.

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